Privacy Policy
1. About this policy
This is the privacy policy of Sage (UK) Limited. It applies only
to personal data as defined in s.1 of the 1998 Data Protection Act
(“personal information” or “information”) and not other types of
business or general information. The policy tells you who we are,
how we collect personal information about you through this website,
what we intend to use that information for, with whom we intend to
share it and how we keep it secure.
Please read the policy carefully. By accessing or using this
website you are deemed to agree to the terms of this privacy
policy, and if you do not agree with it, then you must not send us
any personal information.
Note that if you follow a link from this site to another site,
this policy will no longer apply. We are not responsible for other
sites’ information handling practices. Use of your information by
the owner of the linked site will normally be governed by that
site’s privacy policy, which we encourage you to read.
Further information about privacy and data protection issues
including the online Register of Data Controllers can be found on
the Information Commissioner’s website at http://www.informationcommissioner.gov.uk.
2. Who we are
We are Sage (UK) Limited, a company registered in England and
Wales with company registration number 1045967. Our registered
office is at North Park, Newcastle upon Tyne, NE13 9AA. Please see
our Contact Us section for more information. If you have any
queries about the information we hold on you, please contact our
Data Protection Compliance Officer, Katie Slater, who you
may write to at Sage, Number 4, Witan Way, Witney, Oxon, OX28
6FF, katie.slater@sage.com, or
telephone on 01993 709 100.
We are entered in the Register of Data Controllers with
registration no. Z5213410.
3. How we
collect information from you
3.1. By registration
3.1.2. We collect information about you that you provide when
you fill in any of the various online forms on the site, such as
our ‘Brochure request’ or ‘Book a Demo’.
3.1.3. We need you to give us certain information, which will be
indicated on the form you are required to complete in order to
request information. There is also the option for you to give us
any other information that you think will be relevant, but you are
under no obligation to do so.
3.2. Through traffic data and site statistics
3.2.1. We do keep a record of traffic data, which is logged
automatically by our server, such as your IP address, the URLs
visited before ours, and which pages are visited on the
snowdropkcs.co.uk website.
3.2.2. We are not readily able to identify any individual from
traffic data or site statistics.
3.3. By you contacting us by other methods other than the
website
3.3.1 The website provides various telephone and fax numbers and
email addresses for you to contact us. We will collect information
from you that you provide through any of these methods.
3.3.2 We may also collect other information you supply to us
after your initial contact with us.
3.4. We may send you (or third parties may do so on our behalf)
emails which contain clear gifs which tell us you have clicked on a
link in the email. We use this information to target our marketing
calls more carefully. If you do not want to receive clear gifs,
please call us on 01993 862181 or e-mail snowdropkcs@sage.com to
ask to receive plain text emails.
4. Security and storage of information
4.1. We will keep your information secure by taking appropriate
technical and organisational measures against its unauthorised or
unlawful processing and against its accidental loss, destruction or
damage.
4.2. Please remember that normal Internet email is insecure.
4.3. We will store your information at least for the duration of
any customer relationship we have with you, or as otherwise
required by law (normally up to a maximum of 7 years for legal and
tax reasons).
5. What your information is used for
5.1. If you buy software or services from us, we will use your
information to fulfil your order and to provide you with the
software or service you have requested.
5.2. If you request information we will use your data to send
information out to you. If you do not require our products and
services but wish to continue receiving updates on product/service
developments, we will retain your data for this purpose. If you do
not require our products and services and do not wish to receive
updates, we will hold your information and mark as ‘unsubscribe’ to
ensure you do not receive unsolicited mail. To request removal
please call 01993 862181, or e-mail snowdropkcs@sage.com.
5.3. We will also use your information for marketing purposes
and by providing your information to us you consent to such use
(including use of your e-mail for marketing). If you do not want us
to contact you for marketing purposes please let us know by calling
01993 862181, or e-mail snowdropkcs@sage.com.
5.4. If you do not object, we will use the information we hold
on you to contact you for feedback on your use of our software
and/or services and/or website.
5.5. We may use aggregated data about users of our site, sales
patterns and other statistical data to improve our site, but it
will not be possible to identify individuals from that aggregated
data.
6. With whom we may share your
information
6.1. We will not share your information with any other
organisation except in the following circumstances.
6.1.1. We will share your information with another organisation
to which we transfer, or are in discussions to transfer, our rights
and obligations under our agreement with you.
6.1.2. We may share your information with another organisation
that buys our company or our assets, or with another organisation
from which we acquire a company or business, and in the course of
any preceding negotiations with that organisation, which may or may
not lead to a sale.
6.1.3. We may share your information with our funders or
potential funders, such as our bank and with our professional
advisers who have a reasonable need to see it.
6.1.4. We may share your information with any group companies of
ours so that they can provide any products and services to you that
you request.
6.1.5. We may, on occasion, share your information with
carefully selected businesses so that they can send you details of
other software-related products and services. Alternatively, we may
on occasion use your information to send you details of the
products and services of carefully selected businesses, which are
complementary to our own products and services. If you do not want
the information we hold on you to be used in this manner, you must
contact us either by writing to Sage, or by e-mailing us at
snowdropkcs@sage.com.
6.1.6. We may provide anonymous aggregated data to reputable
third parties on a commercial basis.
6.1.7. We will give third party providers who supply services to
us, or who process information on our behalf, incidental access to
your information but will always take steps to ensure their
security measures are adequate to protect your information.
6.1.8. We will disclose your information to enforcement
authorities if asked to do so, or to a third party in the context
of actual or threatened legal proceedings or if otherwise required
to do so by law.
7. Your
rights
7.1. You have a right to rectify any errors in information we
hold about you, and to change or correct any details you have
already given us. Please inform us about changes to your details so
that we can keep our records accurate and up to date.
7.2. You also have a right to be removed from any mailing list
we hold at any time, but you must first contact us either by
writing to Sage, or e-mail snowdropkcs@sage.com
7.3. You have a right to see a copy of the information we hold
about you on payment of a statutory fee, which is currently £10.
Before we agree to this, you must provide with sufficient evidence
of your identity and sufficient details of the information you wish
to see to enable us to locate it.
8. Transfers outside Europe
8.1. We are obliged to satisfy ourselves before transferring
your information to a country outside the EEA that it provides
adequate protection for your data protection rights. The EEA
comprises the EU countries and Norway, Iceland and Liechtenstein.
Countries outside the EEA may not give the same level of protection
to your information as those within the EEA.