SnowdropKCS HR and Payroll Solutions, over 30 years' experience in the HR and Payroll industry

Implementation specialists

Sage project managers know that every customer is different. They work with you to understand your individual needs, tailoring each stage of the project to your business-specific requirements.

From formulating project plans, through to managing resources, our project managers are dedicated to making your implementation as smooth and streamlined as possible.

And, if you’d prefer to use different methodologies, we can adopt these too. Including PRINCE2 where required.

Our project management services include:

• On-site customer meetings
• Detailed requirements gathering – understanding your business and expectations
• Project plans
• Advice on best practice procedures
• Monitoring, reporting and control of project budgets

Getting started

From new user to experienced system user, our range of training courses are geared towards your changing requirements, with many courses to choose from. Be that system training, assistance with a payroll parallel run, or training to write your own reports.

We like to keep things as flexible as possible, which is why we offer a variety of training methods, including face-to-face, online, one-to-one and classroom-style training.

We know that software isn’t for everyone, which is why our trainers tailor their approach to suit each delegate. You might be a computer whiz, or wary of IT, but whatever your comfort levels, we’ll adopt the approach best suited to your needs.

HR and payroll best practice

We view system implementation as a fresh start for HR and Payroll teams. Out with old processes and in with the new.

Our consultancy services are designed to help you identify which areas are the most critical or labour-intensive for your business and how best to address them. In-depth system knowledge means we advise you on which features will be the most useful for you. While our experience working with HR and Payroll professionals ensures that we understand how processes should change to benefit your business.

You may be experiencing high levels of sickness absence, or struggling to manage employee turnover. Whatever your business pain, we’ll work with you to find a lasting solution.

Supporting your system

At Sage we know that implementing your system is just the beginning. And that long-term rewards come from using a system you know you can rely on.

That means immediate access to the people that can help, whenever you need them.

Like every other stage of your project, your support needs depend on the size and structure of your organisation. So we offer a range of support services that cater for different demands. For example, you may have limited IT resource on site and require extra help with applying software updates, or you could be a large organisation that frequently requires new user licences.

Whatever your needs, we offer a support package that suits you, with the option to upgrade or change your package at a later date.

You can expect friendly, personal assistance from people who understand the software and are experienced in HR and Payroll issues. So however small or large your query, you can be sure of fast and practical help.